Terms and conditions

Article 1: Definitions

Confidential Information: Includes all customer lists, potential customer lists, marketing and agreed prices, financial information, business plans, and technical information, whether written or verbal, and all code, inventions, algorithms, know-how, and ideas.
Defect: Any material non-conformance with the Documentation or the Deliverable.
Documentation: Written technical specifications regarding the applicable Deliverable.
Intellectual Property: Includes software (source and object code), websites, databases, analyses, scripts, designs, documentation, reports, offers, and preparatory materials.
Malicious Code: Code, files, scripts, agents, or programs intended to do harm (e.g., viruses, worms, Trojan horses).
Personal Data: As defined in Article 4(1) of the GDPR.
Term: The Initial Term together with any applicable Extension Term.
Third-Party Software: Software developed by entities other than INDG that interoperates with the Services.
User: An individual authorized to use the Software via supplied identification and password.

Payment Obligations: Customer shall pay INDG for Services as specified in the applicable Statement of Work (SoW).
Contact Information: Customer must provide accurate invoicing addresses and notify INDG of any changes.
Refund Policy: Unless specified in a SoW, payment obligations are non-cancellable and fees are non-refundable.
Invoicing Schedule: INDG reserves the right to invoice:
1. In advance.
2. During the project.
3. Upon delivery.
Due Dates: Pre-payments are due immediately. Other payments are due within 30 days of the invoice date.
Overdue Payments: Non-payment constitutes a material breach. INDG may suspend services for payments more than 30 days overdue.
Taxes: All fees are exclusive of VAT and other applicable taxes.

Compliance: INDG warrants that services will conform to agreed specifications.
Remedy Period: If a non-conformity is not corrected within 90 days of notification, the Customer may terminate the applicable Services.
Exclusions: Warranty is void if the Deliverable is modified by anyone other than INDG or used in a manner not specified in the Agreement.
Sole Remedy: This warranty represents INDG’s sole liability and the Customer’s sole remedy for breach of warranty.

Ownership: All Intellectual Property rights related to the Services and Deliverables remain with INDG or its licensors.
License: The right of use granted to the Customer is non-exclusive and non-transferable to third parties unless specifically agreed upon in the SoW.
Restrictions: No Customer-specific terms shall apply unless expressly incorporated into a numbered SoW governed by these GTCs.

Amsterdam: Keizersgracht 313, 1016 EE Amsterdam, The Netherlands.
New York: R228 East 45th St, Suite 9E, NY 10017, USA.
Bucharest: Unirii View, Bulevardul Corneliu Coposu 6‑8, 030167 Bucharest, Romania.

Email: info@indg.com

‍